We have been taking our vehicles to
Carpenter's (formerly Scanlan's) since we moved here 11 years ago. Larry, Kevin
and Eric go above and beyond to take good care of us as well as our cars. For
example, once my old vehicle broke down outside of town and Eric called a tow
truck and asked the driver to drop me off at my home on the way back to the
I had discussed with them if it was time to sell my old vehicle and Larry went
back in his computer system and calculated the amount of money we have spent on
this vehicle in repairs. He concluded for us that he didn't foresee any big
repairs looming and the vehicle still had plenty more years left in it. As
Larry said, "...much cheaper than a car payment." And no, it's not
because if we bought a new car that we wouldn't be taking it there. In fact
instead of driving into the Mini dealership in Schaumburg to have our Mini
serviced we take it to Carpenter's.
I've stopped in before to have them take a quick look at something and they
performed a minor repair and said "no charge" for being a loyal
customer. If I have ever had a concern after a repair they have followed
through to my complete satisfaction. Kevin and Eric have worked with Larry
since we began taking our cars there and are highly competent!!
I highly recommend Carpenter's!!!